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 Shipping And Handling  Revised 12/1/2024

All orders are normally dispatched within 2 business days of receipt of order -if there is any delay we will inform you ASAP
Normal delivery is by EVRI tracked or Royal Mail 48 post which can take up to 5 days from dispatch, alternatively delivery can be upgraded at extra cost to EVRI Fast Delivery or Royal Mail 24 (please note we may use alternatives to EVRI or Royal Mail -  you  will be informed when your order is dispatched)
An Email will be sent to confirm despatch of goods.
JD Collectables will not be held responsible for loss of time or business due to late or non arrivals of products.
delivery prices are pre order and start from just £3.90, for full details and options please refer to the delivery section on the website

EVRI  track your order status at EVRI,  when your order is dispatched EVRI will email the Tracking code to you

The Royal Mail advises that you can typically expect a delivery to arrive within 1-3  working days for 1st class and 2-5 working days for 2nd class,  from posting and the vast majority of deliveries do arrive well within this timeframe, however, it can sometimes take longer. If your item does not arrive, please be patient. The Royal Mail will not consider a parcel lost until more than 14 working days have passed.

Delays do not happen very often but if they do, it is still very likely that the parcel will arrive within the 14 working days. If an item is delayed, we cannot take any action until more than 14 working days have passed. If more than 14 working days have passed since the dispatch date, please email us at enquiries@jd-collectables.co.uk  

Please include your order reference number and state that the order has not been received. We will use this email as evidence for the investigation, the claim that we will make with Royal Mail and as confirmation of the lost parcel.

If there are any other issues with your product or you need to return an item, please refer to our website or email us  enquiries@jd-collectables.co.uk